Privacy Policy

We collect information you provide directly and information collected automatically when you use the Services.

• Account data: name, email, password hash, and authentication provider details.
• Profile and prep data: resume content, role targets, notes, and related interview preparation details.
• Usage and technical data: IP address, browser type, device details, page activity, and diagnostics.
• Payment and billing references from payment processors (we do not store full card details).

We process personal information to:

• provide and operate interview-assistance features;
• authenticate accounts and secure user sessions;
• deliver customer support and service communications;
• improve product quality, reliability, and safety;
• comply with legal obligations and enforce our terms.

Where required by law, we process personal information using one or more legal bases:

• your consent;
• performance of a contract with you;
• our legitimate interests (such as security and product improvement);
• compliance with legal obligations.

We share data only when necessary to provide the Services or comply with law, including with:

• cloud hosting, analytics, and infrastructure providers;
• payment processors for purchases and billing workflows;
• AI and speech/transcription service providers used to deliver product features;
• professional advisors, regulators, or law enforcement when legally required.

We do not sell your personal information for money.

Yes. We use cookies and similar technologies for session management, security, performance, and analytics. You can adjust cookie settings in your browser, but some features may not function correctly if cookies are disabled.

Yes. PeakSpeak AI includes AI-powered features such as transcription support, response drafting, and interview context assistance. Inputs and outputs may be processed by third-party AI providers solely to deliver requested functionality.

You should avoid submitting highly sensitive personal data unless necessary for your intended use of the Services.

If social login is enabled and you choose to use it, we may receive limited profile details from your identity provider (for example, name and email). Use of that data is limited to account creation, authentication, and account management.

We retain personal information only as long as needed for the purposes described in this policy, including account functionality, security, legal compliance, and dispute resolution.

When retention is no longer required, we delete or anonymize data, unless continued retention is required by law.

We use technical and organizational safeguards designed to protect personal information. However, no system can be guaranteed 100% secure, and you use the Services at your own risk.

The Services are intended for users aged 18 and older. We do not knowingly collect personal information from children under 18.

If you believe a minor has provided personal data to us, contact contact@peakspeak-ai.com, and we will review and address the request.

Depending on your location, you may have rights to access, correct, delete, restrict, or port certain personal information, and to object to certain processing.

To exercise rights, email contact@peakspeak-ai.com. We may verify your identity before fulfilling requests.

Some browsers support Do Not Track (DNT) signals. Because there is no universally accepted standard for DNT, our Services may not respond uniformly to these signals.

If you are a resident of a US state with applicable privacy law, you may have additional rights, including rights to know, access, correct, delete, and opt out of certain data uses.

You may submit requests by contacting contact@peakspeak-ai.com.

Users in the UK, EEA, Switzerland, Canada, and other jurisdictions may have additional data protection rights under local law, including the right to lodge a complaint with a supervisory authority.

Yes. We may update this Privacy Policy from time to time. Material changes will be reflected by an updated date at the top of this page, and may be communicated through the Services when required.

PeakSpeak AI
10 York Rd, Waterloo, London SE1 7ND, United Kingdom
Email: contact@peakspeak-ai.com

You can request access, correction, export, or deletion of your personal information by emailing contact@peakspeak-ai.com.

We will respond within the timeframe required by applicable law.